PTT Credit: Frequently Asked Questions

Can I make partial payment in installments?

You can make partial payment for your due or delayed installments. Prior to the date of your credit installment, you cannot make any partial payment.​

How can I learn credit interest rates?

You can make partial payment for your due or delayed installments. Prior to the date of your credit installment, you cannot make any partial payment.​

How can I pay my credit installments?

Credit installments of our customers, who get their retirement salaries from PTT, are automatically collected from their salaries. So, you don't need to go to PTT branches. If you don't have enough money in your bank account, you can pay your installments by making an EFT order from Aktif Bank "Internet Branch" and all the banks to your Aktif Bank account or you can make this payment from PTT branches.​

How can I use Retirement Credit from your bank?

If you get your retirement salary from PTT, you can apply for credit in PTT branches for your general consumer credit with your identification card.​

If I don’t get my retirement salary from PTT, what should I do for application?

You should firstly transfer your retirement salary to PTT in order to be able to get Aktif Bank Credit. If you like, you can transfer your retire​​ment salary through Social Security Institution of Republic of Turkey screen on e-Government website by using your e-government password or you can submit a petition to Social Security Institution. After you get your first retirement salary from PTT, you can apply for the credit. ​

Is my credit application from PTT concluded at the same day?

In your credit applications which you make through PTT to our Bank, your request is instantly evaluated after your application is approved, you can get the credit from PTT desks.​

What are the expenses which I need to pay while getting credit?

You can call Aktif Bank Contact Center on 0850 724 30 50 for credit information.

What is the top limit of credit and how many months of installments can I pay?

You can get consumer credit in the amount of 80.000 TL up to 36 months from PTT branches. ​

Which documents are required to apply for Consumer Credit?

You can apply for credit with your identity card. ​