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Aktif Bank Communication Center
GENERAL
Aktif Bank Communication Center
You can carry out all your banking transactions at any moment via Voice Response System or by contacting customer representative. With fee and price advantages, you can safely perform all your banking transactions except withdrawals. We are as close as a phone call!
You can reach out Aktif Bank Communication Center 24/7 by calling 0850 724 30 50 within the country, +90 850 724 30 50 from abroad.
All our customers who have account or loan at Aktif Bank can create their passwords by calling 0850 724 30 50 Aktif Bank Communication Center and dialing 2.
Accounts:
Account Details and Transactions
Opening Account
Active Account Identification
Active Account Update
Investment
FX Transactions
Limit Informations
Exchange Rates
Fund Transactions
Funds
Fund Prices and Returns
Security Settings
Account Restriction
Transaction Restriction
Setting Transfer Limits
IP Restriction
Password
Password Setting via Telephone Banking
Password Settings via Internet Banking
Check Transactions
Aktif Bank Checks
Barter Checks
Collection Checks
Guarantee Checks
Transfers
Inter-Account Transfer
Remittance
Quick Transfer Records
Remittance Instructions
Instruction Change / Cancellation
EFT
Quick EFT Records
EFT Instructions
Instruction Change / Cancellation
UPT to PTT
Remittance to PTT
Fast Transfer to PTT
Loans
Credit Monitoring
Credit Payment
Others
Reminder Services
Cash Flow
Card Transactions
Card Information and Transaction Overview
Setting Card Password
Transfer to Card
Fast Transfer to Card
Telephone Banking Transaction Limits
| Transaction Type | Instant Limit | Daily Limit |
|---|---|---|
| EFT | 100,000 TL | 100,000 TL |
| Remittance | 50,000 TL or equivalent amount of foreign currency | 50,000 TL or equivalent amount of foreign currency |
| Buy FX | 500,000 TL or equivalent amount of foreign currency | 500,000 TL or equivalent amount of foreign currency |
| Sell FX | 500,000 TL or equivalent amount of foreign currency | 500,000 TL or equivalent amount of foreign currency |
| Arbitrage | 20,000 USD or equivalent amount of foreign currency | 20,000 USD or equivalent amount of foreign currency |
Telephone Banking Service Hours
| Transaction Type | Service Hours |
|---|---|
| EFT | 09:00 -16:30 |
INTERACTIVE VOICE RESPONSE
Voice Response System
You can perform the following operations via our Voice Response System.
Loans
Learn How to Get a Loan
Learn Your Application Status
Get Information About Your Current Credit
Making a Loan Payment
Learn Early Payment Amount of Loan
Password
Telephone Banking Password Settings
Internet Banking Password Settings
Telephone Banking Unblocking
Unblocking SIM Card
N Kolay Bond Transactions
Learning Bond Balance
Buying Bonds
Banking Operations
Opening Account
Learning your Account Balance
Learning your Account Number
Learning your IBAN Number
Other Banking Transactions
Card Transactions
Passo Credit Card Transactions
N Kolay Bank Card Transactions
N Kolay Wallet Card Transactions
Internet Branch, Support Services
Retail Internet Banking
Corporate Internet Banking
Mobile Phone and Information Update Operations
Phone Number Update
Email Address Update
Contact Address Update
ID Information Update
Host
Mersis – Mersis
Telex – Telex
SWIFT – SWIFT
Aktif Bank Headquarters
- Esentepe District, Kore Şehitleri Street No: 8/1 Şişli İstanbul
- Phone: 0212 340 80 00
- Fax: 0212 340 88 79
- Communication Center: 0850 724 30 50
- Email: Contact Form
| Host | Aktif Yatırım Bankası A.Ş. |
|---|---|
| Mersis | 0225013653700015 |
| Telex | 28807 cal tr |
| Swift | CAYTTRIS |
| aktifbank@hs03.kep.tr |
| Unit in Charge | Alternative Sales Channels and Contact Center |
|---|---|
| Trade Name | Aktif Yatırım Bankası A.Ş. |
| Trade Registry Number | 424040 |