Aktif Bank Communication Center

You can carry out all your banking transactions at any moment via Voice Response System or by contacting customer representative. With fee and price advantages, you can safely perform all your banking transactions except withdrawals. We are as close as a phone call!

You can reach out Aktif Bank Communication Center 24/7 by calling 0850 724 30 50 within the country, +90 850 724 30 50 from abroad.

All our customers who have account or loan at Aktif Bank can create their passwords by calling 0850 724 30 50 Aktif Bank Communication Center and dialing 2.

 

Accounts:

Account Details and Transactions

Opening Account

Active Account Identification

Active Account Update

 

Investment

FX Transactions

Limit Informations

Exchange Rates

Fund Transactions

Funds

Fund Prices and Returns

Security Settings

Account Restriction

Transaction Restriction

Setting Transfer Limits

IP Restriction

 

Password

Password Setting via Telephone Banking

Password Settings via Internet Banking

 

Check Transactions

Aktif Bank Checks

Barter Checks

Collection Checks

Guarantee Checks

 

Transfers

Inter-Account Transfer

Remittance

Quick Transfer Records

Remittance Instructions

Instruction Change / Cancellation

EFT

Quick EFT Records

EFT Instructions

Instruction Change / Cancellation

UPT to PTT

Remittance to PTT

Fast Transfer to PTT

 

Loans

Credit Monitoring

Credit Payment

 

Others

Reminder Services

Cash Flow

Card Transactions

Card Information and Transaction Overview

Setting Card Password

Transfer to Card

Fast Transfer to Card

Telephone Banking Transaction Limits 

Voice Response System

 

You can perform the following operations via our Voice Response System.

 

Loans

 

Learn How to Get a Loan

Learn Your Application Status

Get Information About Your Current Credit

Making a Loan Payment

Learn Early Payment Amount of Loan

 

Password

 

Telephone Banking Password Settings

Internet Banking Password Settings

Telephone Banking Unblocking

Unblocking SIM Card

 

N Kolay Bond Transactions

 

Learning Bond Balance

Buying Bonds

 

Banking Operations

 

Opening Account

Learning your Account Balance

Learning your Account Number

Learning your IBAN Number

Other Banking Transactions

 

Card Transactions

 

Passo Credit Card Transactions

N Kolay Bank Card Transactions

N Kolay Wallet Card Transactions

 

Internet Branch, Support Services

Retail Internet Banking

Corporate Internet Banking

 

Mobile Phone and Information Update Operations

Phone Number Update

Email Address Update

Contact Address Update

ID Information Update

 

 

 

Host

Mersis – Mersis

Telex – Telex

SWIFT – SWIFT