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Aktif Bank Contact Center
With the help of Aktif Bank Contact Center, you can instantly carry out all your banking transactions whenever you want through our Interactive Voice Response or being connected to our customer representative, whichever you want. By deriving benefit from price and fee advantages, you can securely carry out all your banking transactions except for withdrawing money. We are just a phone call away!
You can 24/7 contact Aktif Bank Contact Center on 0850 724 30 50 from domestic line and +90 850 724 30 50 from foreign line.
All of our customers who have a bank account or have used credit in Aktif Bank can instantly create their telephone banking passwords by calling Aktif Bank Contact Center on 0850 724 30 50 and dialing first 1, then 2.
Accounts
Account Information and Activity
Opening a Drawing Account
Identification of Active Account
Updating Active Account
Investment Transactions
Foreign Exchange Transactions
Limit Information
Rate Information
Fund Transactions
My Funds
Fund Price and Return
Fund Activities
Security Settings
Limitation of Account
Limitation of Transaction
Transfer Limit Setting
IP Limitation
Password Transactions
Password Setting through Telephone Banking
Password Setting through Internet Banking
Cheque Transactions
Aktif Bank Cheques
Clearing Cheques
Collection Cheques
Assurance Cheques
Transfers
Inter-account Transfer
Remittance
Fast Remittance
Records
Remittance Orders
Order Change / Cancellation
EFT
Fast EFT Records
EFT Orders
Order Change / Cancellation
CMT to PTT
Remittance to PTT
Fast Remittance to PTT
Credits
Credit Supervision
Credit Payment
Other Transactions
Reminding Services
Cash Flow
Card Transactions
Card Information and Activities
Card Password Setting
Transfer to Card
Fast Transfer to Card
Transaction Limits forTelephone Banking
Transactions |
Instant Limit |
Daily Limit |
EFT |
100,000 TL |
100,000 TL |
Remittance |
Foreign exchange in the amount of 50,000 TL or equivalent |
Foreign exchange in the amount of 50,000 TL or equivalent |
Buying Exchange |
Foreign exchange in the amount of 20,000 USD or equivalent |
Foreign exchange in the amount of 20,000 USD or equivalent |
Selling Exchange |
Foreign exchange in the amount of 20,000 USD or equivalent |
Foreign exchange in the amount of 20,000 USD or equivalent |
Arbitrage |
Foreign exchange in the amount of 20,000 USD or equivalent |
Foreign exchange in the amount of 20,000 USD or equivalent |
Transaction Hours for Telephone Banking
Transactions |
Transactions Hours |
EFT |
09:00 -16:30 |
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Through our Interactive Voice Response, you can do the following:
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Transactions for Lost or Stolen Cards
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Internet Banking
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Creating Password for Internet Banking
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Changing Password for Internet Banking
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Password Transactions for Telephone Banking
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Creating Password for Telephone Banking
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Changing Password for Telephone Banking
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Password Transactions for Passocard
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Creating Password for Passocard
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Changing Password for Passocard
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Credit Changing Password
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Demanding Information for Credit Applications
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2 Delivery of payment schedule through fax or e-mail
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Banking Changing
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Account Balance Information
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Information for Drawing Account in Turkish Lira
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Information for Drawing Account in foreign currency
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3 Delivery of account statement through fax or e-mail
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Transfer Transactions
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Inter-account Transfer
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Remittance/EFT /span>
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Investment Transactions
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Aktif Bond Transactions
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Fund Transactions
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Foreign Exchange Transactions
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Daily Rate Information
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Rate Information
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Fund Information
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Other Banking Transactions
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Main Menu in English
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Password Transactions
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Password Transactions for Internet Banking
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Password Transactions for Telephone Banking
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Other Transactions