Customer Service

With the help of Aktif Bank Contact Center, you can instantly carry out all your banking transactions whenever you want through our Interactive Voice Response or being connected to our customer representative, whichever you want. By deriving benefit from price and fee advantages, you can securely carry out all your banking transactions except for withdrawing money. We are just a phone call away!

You can contact 24/7 to Aktif Bank Contact Center on 0850 724 30 50 from domestic line and +90 850 724 30 50 from foreign line.​

All of our customers who have a bank account or have used credit in Aktif Bank can instantly create their telephone banking passwords by calling Aktif Bank Contact Center on 0850 724 30 50 and dialing first 1, then 2.