AktifBank sets up a new point of contact in Decentraland AktifBank continues to "break new grounds" at a fast pace in the Metaverse
Being the first Turkish bank that has joined the Metaverse, Aktif Bank has just set up a new point of contact in Decentraland for its customers. Having constructed a building for the purpose of creating a new communication channel in its plot in Decentraland as part of the project, Aktif Bank, thus, broke the grounds once again. The Bank, which will be capable of bringing its customers and prospective customers together with the entire ecosystem of Aktif Bank from now on in the Metaverse, now launched an Aktif Bank Metaverse Agent that will be able to contact with and inform the visitors during the day in its building in Decentraland. All platform users will be able to contact, either in writing or verbally, with the Metaverse Agent and obtain information about the ecosystem, products and services of Aktif Bank by visiting the Aktif Bank building, located at the coordinates 65,-127 at https://play.decentraland.org between 09:00 and 18:00 during weekdays. Creation of a digital wallet is not required for contacting with Aktif Bank in the Metaverse, and anyone can enter Decentraland also as a guest by clicking the Play as Guest option.
Numanoglu: "We are committed to designing the most effective customer experience in the Metaverse"
Remarking that they at all times remained attentive to customize their services at the Metaverse to such platform as well as the expectations of the individuals from the same, Gamze Numanoglu, Managing Director, Customer Experience & Communications Group at Aktif Bank, said; "For the purpose of being able to steam ahead in parallel with the speed of development of such universe, we, as Aktif Bank, have started to take actions apace in the Metaverse, which has come into our life at a fast pace and which will enlarge such coverage acceleratingly in the long view, and we have become the first Turkish bank that has joined Decentraland and materialized projects. Our primary goal is to make our presence felt in all areas where we can reach out our customers and create better and new experiences. Today, we are setting up a new contact domain between our customers and brand in the Metaverse in a manner that is definitely serving for such purpose. We are now taking a pioneering step for our industry and once again breaking new grounds for the purpose of ensuring the most effective customer experience in the current climate in such universe. We not only opened an Aktif Bank building in Decentraland, but also launched an Aktif Bank Metaverse Agent that will be able to contact with and inform our customers therein. In the upcoming days, we will be pursuing our efforts to enhance the contact options inside our building and also to enable more effective utilization of our building. Besides, we are continuing to make use of the advantage, we enjoy thanks to our ecosystem, for our customers, and we will set up an innovative and pioneering event project in the Metaverse in the upcoming period, also by Passo, our brand for ticketing with 9 million users."