Aktif Bank Communications Center

All your transactions which you carry out through Aktif Bank Contact Center are free of charge.

You can contact our Aktif Bank Contact Center on 0850 724 30 50 by dialing th​e relevant menu.​​

Please click​ in order to learn the transactions which you can carry out by calling Aktif Bank Contact Center on 0850 724 30 50

You can call Aktif Bank Contact Center on 0850 724 30 50 from abroad.​​

You can change your password by calling Aktif Bank Contact Center on 0850 724 30 50 and dialing 1, 2 and 2 successively.​​​

All of our customers who have an account or get a credit in Aktif Bank can create their passwords by calling Aktif Bank Contact Center on 0850 724 30 50 and dialing first 1 and then 2.​​

You can submit your request to our customer representatives by calling Aktif Bank Contact Center on 0850 724 30 50.​​

If you forget your telephone banking password, you can create your new password by calling Aktif Bank Contact Center on 0850 724 30 50 and dialing 1, 2 and 1 successively.​​

EFT transactions are carried out until 16.30. For the transactions other than EFT, there is no such a limitation.

You can call Aktif Bank Contact Center for 7 days and 24 hours​​

If your password gets blocked, you can call Aktif Bank Contact Center on 0850 724 30 50, contact our customer representative and unblock your password. ​​

Please in order click to see transaction menu of Aktif Bank Contact Center​.

You will be charged in accordance with the tariff determined by your GSM operator for your calling 0850 724 30 50. ​​